FAQ

Frequently Asked Questions

Our disinfectant product is registered with the Environmental Protection Agency (EPA) and has been proven to kill up to 99% of SARS-CoV-2, the virus that causes COVID-19, while our protective antimicrobial solution is one of the first to effectively eradicate SARS-CoV-2, as found by two independent studies. Our disinfectant decontaminates environments and our antimicrobial solution protects surfaces from any new biological threats for 30 days. One treatment per month helps keep your business safe all year.

The hard truth is that cleaning and disinfecting don’t always mean the same thing.

Many custodial companies that offer “deep-cleaning” services aren’t experts in the field. They clean to make things look clean—that’s how they were trained—but they don’t really apply the fundamental disinfection procedures. Rule number one is that most disinfectants should sit for a minimum of 5–30 minutes; that gives the chemicals enough time to settle and the solution enough time to dry, which makes the treatment more effective in killing viruses. A basic rule of thumb is this: no chemical interaction, no virus-killing action. Traditional cleaning companies overlook this with their spritz-and-wipe methods.

At Aerify Solutions, we specialize in disinfectant services. Our standard procedure is and always has been designed to prevent the spread of disease-causing pathogens. Our spray technology allows us to blanket your entire environment, and we only use the most effective EPA-registered chemicals, including our disinfectant and antimicrobial solution. Our advanced spray methodology and process is certified by an industrial hygienist specifically for use in the contexts of biohazardous threats and COVID-19, and all our spray technicians are licensed by the Structural Pest Control Board of the State of California.

PREVENTION: While basic “deep-cleaning” services cover just 30%–40% of touchable surfaces, Aerify’s process protects your entire environment and significantly reduces your exposure to germs, bacteria, and viruses. Our standard procedure is and always has been designed to help prevent the spread of disease-causing pathogens.

DISINFECTION: Through a process called atomization, we blanket your entire environment with a thin vapor that permeates all surfaces and draws all contaminants out of the air. Our process focuses on common touchpoints, disinfecting your workplace to the highest standard. Rest assured that Aerify’s process is the most advanced for providing a safe and healthy indoor environment for you, your building, its occupants, and their visitors.

PROTECTION: As an additional protection against disease-causing pathogens, we offer our specialized Aerify Protect Program to prevent any new biological threats from surviving on surfaces after we leave. This advanced treatment uses an EPA-registered antimicrobial solution that bonds to the surface and kills microorganisms on contact.

Our process breaks down our solution into a very thin vapor; the size of the vapor molecules is measured at a micron level—20–50 microns in our case. To put that into perspective, the width of a human hair is 100 microns. Using this vapor allows us to evenly cover the entire environment and permeate all surfaces. You don’t need to worry about food or devices, like computers, keyboards, or TVs.

All of our solutions are water based, devoid of any harmful chemicals, and registered with the EPA. You don’t need to worry about packaged food or devices, like computers, keyboards, or special equipment. The solutions we use are completely safe. Our advanced spray methodology is certified by an industrial hygienist specifically for biohazardous threats, and all our spray technicians are licensed by the Structural Pest Control Board of the State of California.

Absolutely! We’re passionate about what we do, and we understand that for some people, this is a new type of service. Educating our clients is a top priority; we don’t want you making decisions out of fear. We also want to make it as easy as possible for you to communicate this information to your employees and customers. Our communication materials include a letter from Aerify Solutions to your company, cobranded email templates that you can send out internally or externally, and disinfectant decals for your store front or entryways.

Our minimum service time is between one and two hours for a property up to 10,000 sq. ft. We’ve also serviced buildings up to 500,000 sq. ft.—those jobs tend to take a bit longer. The time will ultimately depend on the size and complexity of the environment. Give us a shout and our customer service team will be able to provide you with a same-day estimate.

Our disinfectant process decontaminates the existing environment, and our Aerify Protect Program protects surfaces from any new biological threats for up to 30 days, depending on traffic and activity in the environment. We’ve built a monthly program so that we can ensure a safe and healthy environment at all times.

It’s generally safe to reenter the environment two hours after our treatment is completed. Large facilities can take longer to air out due to reduced airflow.

Aerify Solutions is a Los Angeles company currently servicing the broader Los Angeles County and Orange County areas.

Our customer services teams are available between 9 a.m. and 5 p.m. from Monday to Friday. Our spray services must be performed without people present, so we can accommodate any time that works best for you. We work nights and weekends.

Feel free to contact us by any of the methods below.

Phone: 310-254-9475
Email: [email protected]
Website: Complete our Free Consultation form and we will contact you to schedule your evaluation.

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